ABOUT US
*ACCEPTING NEW CLIENTS* LOCATED INSIDE SOLA SALONS IN THE SOLANA BEACH TOWNE CENTER Hello! My name is Kaleen! (pronounced Kay-leen) Amazing to virtually meet you! Opening a business right as the world was shutting down for a pandemic was challenging but with determination and passion, I’ve been able to grow and thrive. ✨ I am a Multi-Certified Lash Artist with a decade of experience as a Brow Artist and Licensed Esthetician. I have a passion for helping my clients look and feel their best by enhancing their natural beauty. My goal is to create natural-looking eyelash extensions and full defined brows that complement and highlight my clients' unique features. I do this by focusing on providing high-quality, personalized services to each individual. I also specialize in color lash sets, ranging from a natural colors to match hair color to bold rainbow sets. Whether you are looking for a subtle enhancement or a more dramatic look, I strive to customize each lash set to suit your preferences and lifestyle 💖 | FREQUENTLY ASKED QUESTIONS | I’VE NEVER HAD LASH EXTENSIONS BEFORE, WHAT SHOULD I EXPECT? Welcome to the Lash World! Before we begin anything we will have conversation to discuss your lash goals, any allergies you may have and answer any questions. I will invite you to hop onto the lash table, get comfortable and I will begin the service by cleansing your lashes of any moisturizer/oil/sunscreen that may be on the eye area with a foam cleanser, rinse and dry. Then I will ask you to open your eyes so I may apply a gentle hydrogel pad on the lower lash line to hold down the bottom lashes; this will be the only time your eyes will be open during the service. Once the gel pads are on, eyes are to remain closed. Once the eyes are closed and we’ve confirmed the gel pads are still comfortable, the lash application process will begin. While the lashes are being applied feel free to relax, most of my clients like to take a nap and wake up feeling prettier than ever. 🤩 HOW TO PREPARE FOR YOUR APPOINTMENT: Lash appointments can take some time to perfect, a Full Set can take up to 3 hours and a Fill can be up to 2 hours. Here are some ways to make the most out of that time: *Dress comfortably and cozy. There’s nothing worse than uncomfortable clothes pinching you while you’re trying to lay still and relax so dress comfortably and warm as my suite can feel a little chilly sometimes. *Please arrive with no makeup. While every lash service begins with a cleanse, we make the most out of our time by not needing to remove stubborn eyeshadows and liners. This saves us more time for lash application. *Please remove contact lenses. For the health and safety of your eyes, it’s best to remove your contact lenses before your appointment and arrive with back up lenses or glasses if needed. *Prepare a podcast or audio book to listen to. I love to catch up and chat but I do tend to go a bit silent once I’m really focused on lashing. I will always play relaxing music and encourage you to relax and take a nap if you’d like, but if that’s not your thing, please feel free to put your headphones in and listen to your favorite playlist, book or podcast. Just have it pulled up and ready to press play before I apply the gel pads. Once the gel pads are on, eyes have to remain closed but I will help you press play. ☺️ LASH AFTERCARE: *Cleanse lashes daily using Borboleta Gel or Foam Cleanser, twice daily if oily or active. ~How to select a cleanser: Gel cleanser: Best for Normal to Dry Skin Types Foam Cleanser: Best for Normal to Oily Skin Types *Remove makeup using Borboleta Oil-Free Makeup Remover at the end of each day *Avoid any Oil-Based Products *With Eyelash Extensions, do not use mascara. *With a Lash Lift, do not use Mascara for 24-48hrs after service *Be Delicate when touching your eyes. Avoid picking or pulling at your lashes, use lash wand to brush your lashes *Try Sleeping On Your Back To Avoid Damaging Your Lashes (or check out my Amazon Favorites for Protective Sleep Mask) *Maintain your Eyelash Extensions with regular fills every 2-3 weeks *Maintain your Lash Lift every 6-8 weeks *See A Trained Lash Artist To Remove Your Eyelash Extensions If you’d like to purchase Aftercare Products, feel free to purchase in person or copy and paste this link into your search bar: https://borboleta.com/?ref=KALEENPEREZHERN
CANCELLATION POLICY
Please make any appointment changes or cancellations at least *48 Hours Prior* to your appointment to avoid a cancellation fee. If you reschedule or cancel your appointment within 48 hours of your appointment you will be charged 50% of scheduled services as a cancellation fee. *LATE POLICY If you are running late, please contact me to let me know. All waxing services (excluding Eyebrows) have a 6 minute “grace period” before needing to be rescheduled. All eyelash services (excluding Removal) have a 12 minute “grace period” before needing to be rescheduled. *GUEST POLICY Please do not bring any guests/children to your appointment. Your appointment will have to be rescheduled if you do so. A one-time allowance of last minute cancellation or reschedule will be permitted for sickness or family emergency. After that the Cancellation Policy is in effect. *TOUCH UP POLICY A little Lash Shedding is normal! The average person loses between 2-5 natural lashes a day, however if you notice your Lash Extensions are shedding more than normal within the first 24hrs of getting a set, contact me immediately. A Touch Up must be done within 72hrs of the original appointment to be Complimentary, any thing after that will be charged as a Fill. *PREBOOK DISCOUNT I enjoy encouraging my clients to maintain a consistent service schedule. To show appreciation for their loyalty, I provide a 3% discount on all appointments that are prebooked *in person* at the end of their visit. Feel free to schedule appointments well in advance! The discount will be applied as long as the prebooked appointment is not altered. A one-time exception for last-minute rescheduling is allowed for illness or family emergencies; any subsequent rescheduling will forfeit the discount for future prebooked appointments. *REFUND POLICY There will be no refunds. If you are unhappy with your Lash Set, a Complimentary Removal can be done.